Help center
If you already use CodeRabbit and can sign in to the app, the in-app support widget is the fastest way to get help. Open the widget from the Support icon in the top navigation, next to your profile picture. From there, you can:- Start a chat for help from AI agents and human agents
- Submit a support ticket directly
- Submit a feature request
- Access helpful links to the knowledge base, documentation, status page, and changelog
Help center
Open the in-app support widget to chat with AI and human agents, submit tickets, or request features. Recommended for existing users.
Discord community
All users are welcome at the CodeRabbit Discord server, where you can ask questions or see what others are building. You’ll find both users and team members actively engaged.Discord is a public community space where members from many different companies participate. Do not share confidential information, proprietary code, or anything covered by an NDA.
Discord community
Ask questions, share ideas, and connect with other CodeRabbit users and team members.
Support form
Use the CodeRabbit support page if:- You’re not yet a customer and don’t have app access
- You’re locked out of your account and can’t access the app
Support form
Reach out if you don’t have app access yet or are locked out of your account.
Tips for faster resolution
When reaching out through any channel, include:- A clear description of your issue
- Your GitHub or GitLab organization name, if relevant
- Any relevant screenshots or logs
Communication should be professional and respectful across all support channels, including Discord, in-app chat, and support tickets. CodeRabbit reserves the right to suspend support access for any abusive or disrespectful communication.