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Enterprise seat true-up lets an eligible organization increase its paid seat capacity without waiting for a contract amendment. The capacity becomes available immediately, while the prorated charge is collected through the organization’s next quarterly true-up invoice.

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Eligibility

Self-serve Enterprise seat increases are available when all of the following apply:
  • Your organization has an active Enterprise subscription, including one set not to renew at the end of its current term.
  • Self-serve seat increases are enabled for your account.
  • CodeRabbit manages the subscription directly. Marketplace-managed subscriptions use their marketplace’s seat-management process.
  • The person confirming the increase is an Admin, Billing Admin, or custom-role user with subscription write permission.
If Increase seats does not appear in Subscription and Billing, or CodeRabbit directs you to your account team while assigning a seat, contact your account team to add capacity.

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Choose how to add seats

You can add capacity while assigning users or buy seats before anyone needs them. Both paths increase the same purchased seat quantity.
Use this path when one or more people need seats immediately.
1

Open Team Management

Open Team Management, or Workspace Team Management for an Enterprise SSO workspace, and find the users whose seat status is Unassigned.
2

Select users

Select one or more users, then select Assign. If the assignment exceeds your purchased seat quantity, CodeRabbit calculates the resulting paid quantity before making the change.
3

Review the billing details

The Confirm billable seats dialog shows the current quantity, resulting quantity, added billable seats, proration, charge timing, and collection method.
4

Confirm the increase

Select Add billable seats. CodeRabbit increases the purchased quantity and assigns the selected users. The seats are active as soon as the update succeeds.

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Billing and commitment

Confirming either workflow records a prorated billable change. CodeRabbit does not collect payment at that moment. The charge appears on the next quarterly true-up invoice and is collected under your existing invoice terms, with applicable taxes. The order summary shows the true-up date and your contracted per-seat rate. Proration covers the time remaining in the current contract term. Added seats remain billable through the end of the current term. The paid seat quantity cannot be reduced in the product during that term.

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Automatic assignment

Automatic assignment uses available purchased capacity when eligible users open pull requests. It does not buy capacity silently. Increase the purchased seat quantity first to make more seats available for automatic assignment.

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Unassign a seat

Removing a user’s seat and reducing paid capacity are separate actions. Once an unassignment takes effect, that capacity can be reassigned to another eligible user. The unassignment does not lower the purchased seat quantity, reverse its prorated charge, or end its term commitment. To reduce the paid seat quantity in your agreement, contact your account team.

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Frequently asked questions

No, if the self-serve controls are available for your account. If Increase seats is unavailable or an assignment directs you to your account team, contact them to add capacity.
Yes. Billing Admins can increase purchased capacity from Subscription and Billing and use the scoped seat-assignment controls in Team Management. Other Team Management settings remain read-only. Billing Admin accounts do not consume review seats and cannot be assigned one.
The seat increase creates a prorated billable charge when you confirm it. Payment is collected under your invoice terms on the next quarterly true-up invoice, not during the in-product confirmation.
No. The seat remains part of your paid capacity through the current contract term. The Unassign action changes who uses the capacity after the unassignment takes effect.
Assignment-led true-up increases capacity and assigns selected users in one workflow. Increase seats adds unassigned capacity from Subscription and Billing, which is useful for planned hiring or automatic assignment.

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What’s next

Seat assignment

Manage seat requests, assignment modes, and user access

Billing and changing plans

Review invoices, payment details, and subscription changes

Role-based access

Compare Admin, Billing Admin, Member, and custom-role permissions