How it works
Your contracted seat count is the number of seats agreed in your order form. When an Admin assigns seats beyond that count, CodeRabbit shows a confirmation dialog explaining the billing impact. After you approve:- The seats are assigned immediately, so the users can start reviews right away.
- A charge is recorded at your plan’s per-seat price, prorated for the remainder of your current contract term.
- The charge appears on your next quarterly true-up invoice. Nothing is charged to your payment method when you assign the seats.
- Your contracted seat count and renewal terms change to reflect the added seats. The overage is billed separately.
Before you start
- To assign or unassign seats, you must have the Admin role. Team Management is open to Admins only; Billing Admins and Members cannot assign or unassign seats.
- To buy seats, you must have the Admin or Billing Admin role. Billing Admins can add capacity from Account → Billing without assigning it.
- The person you want to add must already appear in Team Management with a Seat Status of
Unassigned. Users appear after joining the connected version-control organization. - To estimate the charge, check your order form for your plan’s per-seat price or ask your Customer Success Manager.
Choose how to add seats
Assign seats in Team Management when people need access now. Buy capacity from Billing when you expect a group to join or need more seats for automatic assignment.Assign a seat past your contracted count
Open Team Management
Find the person you want to add
Unassigned.Select users with the checkbox
3/2 means three assigned seats against two purchased seats, so one additional seat is billable. CodeRabbit also displays: “This assignment adds 1 paid seat beyond your purchased quantity. For bulk additions, contact your Customer Success Manager.”No charge has been recorded yet. Clear the selection to leave without adding seats. Your Customer Success Manager can also add capacity for a larger intake.Click Assign and review the billing impact
Confirm with Add billable seats
Assigned, and the selection clears. They can start using their seats immediately, with no provisioning delay.Adding several seats at once
Select multipleUnassigned users before clicking Assign. The action bar totals the change, such as Seats 10/10 → 13/10, and the confirmation dialog states how many billable seats you are adding. One confirmation covers the whole batch.
Buying seats ahead of time
Admins and Billing Admins can buy capacity without assigning it to anyone yet.Open Billing
Choose the number of seats
Review and confirm the order
Billing and commitment
Automatic assignment
Automatic assignment only fills up to the number of seats you have purchased. It does not purchase extra capacity. An Admin or Billing Admin must buy more seats from Account → Billing to raise that limit.Unassign a seat
As an Admin, select the user in Team Management and click Unassign in the action bar. The seat is released and becomes available for another teammate. Added seats remain part of your subscription through the end of the current term. Unassigning a user does not remove the seat from your subscription, reverse its prorated charge, or reduce your contracted seat count. Contact your Customer Success Manager to discuss reducing the seat count on your agreement.Checking where you stand
Open Account → Team Management to see who holds a seat in the Seat Status column. Select a user to see the action bar’s seat counter. Check the Latest CodeRabbit PR column before adding seats. If a teammate has not had a pull request reviewed in months, unassigning their seat frees capacity for someone else and may avoid an extra paid seat. Admins and invited Billing Admins can open Account → Billing to review billing details, including charges that have not yet been invoiced. Your Customer Success Manager can also provide your current unbilled overage on request.Frequently asked questions
Do I need to contact anyone before adding seats?
Do I need to contact anyone before adding seats?
Can paid capacity increase without approval?
Can paid capacity increase without approval?
When can a newly assigned user start?
When can a newly assigned user start?
Where can I see charges before the invoice arrives?
Where can I see charges before the invoice arrives?
Can a Billing Admin add seats?
Can a Billing Admin add seats?
How does seat assignment work with SSO?
How does seat assignment work with SSO?
Does unassigning a user remove the charge?
Does unassigning a user remove the charge?
What is the difference between assigning a seat and buying seats?
What is the difference between assigning a seat and buying seats?
How do we reduce our contracted seat count?
How do we reduce our contracted seat count?
What if we added a seat by mistake?
What if we added a seat by mistake?