Skip to main content
Start a free trial, switch trial plans, convert to a paid subscription, reactivate your account after cancellation, or cancel a paid subscription from the same Subscription and Billing page.

​
Starting a free trial

If your organization does not have an active subscription yet, admins and Billing Admins can start a new trial directly from Subscription and Billing. No credit card is required.

​
Start a new trial from Subscription and Billing

1

Open subscription settings

Go to Subscription and Billing in your organization settings.
2

Start the trial

Click Start Free Trial to begin a 14-day Pro+ trial for the organization.
3

Begin using CodeRabbit

Install CodeRabbit on a repository and open a pull request, or continue configuring billing and seat settings from the same page while the trial is active.

​
Activating your subscription

Your trial starts on the Pro+ plan. During the trial, you can switch the trial tier between Pro and Pro+ or schedule a paid subscription to begin after the trial ends. See Plans and pricing to compare what’s included in each plan and to review the plan limits.

​
Select your plan, seats, and activation timing

1

Initiate activation

Go to Subscription and Billing in your organization settings and click Upgrade from the current plan card.
2

Choose your plan

Select Pro or Pro+ based on your needs. Pro covers all review features; Pro+ adds upstream and downstream workflow actions like issue planning, unit test generation, and higher limits.
3

Choose your seat count

Select the number of seats you need for your paid subscription. This is your initial seat count and can be different from the number of users who had seats during trial.
4

Select activation timing

Choose when billing should start:
  • Activate Immediately: Billing starts now and your trial ends immediately
  • Continue Trial: Billing starts when your trial expires, giving you the remainder of your trial to continue evaluating
5

Complete activation

Review your selections and billing impact. If you activate immediately and have a coupon code, enter it in the order summary and click Apply before you confirm the subscription. Add payment information if needed, then confirm activation.
Coupon codes are not available for subscription changes scheduled for the end of a trial. Start the subscription immediately if you need to enter a coupon code during activation.
After activation, your seat assignment mode transitions from trial mode to manual approval. Learn more about seat assignment modes.

​
Manage a scheduled trial subscription

When you schedule a paid subscription for after the trial, Billing Overview shows a banner with the subscription start date. Open Manage trial to switch the trial tier, edit the scheduled subscription before it starts, or start the subscription immediately.

​
Reactivating a canceled subscription

Returning to CodeRabbit after cancellation? Reactivation works similarly to trial activation, but without trial timing options since you’re already a returning customer.

​
Reactivate with custom seat count

1

Start reactivation

Go to Subscription and Billing and click Upgrade Plan, Reactivate Plan, or Remove Cancellation, depending on your subscription state.
2

Select your plan

Choose Pro or Pro+. Select the plan that matches the CodeRabbit rate limits and agent features your team needs.
3

Select your seat count

Choose the number of seats you need. This can be different from your previous subscription; you’re not locked to your old seat count. Adjust based on your current team size without needing to contact support.
4

Complete reactivation

Review the order summary, optionally apply a coupon code, then add or confirm payment information and activate your subscription. Billing starts immediately.
Need to adjust seats after reactivation? You can change your seat count anytime through billing and plans.
CodeRabbit supports one coupon at a time for subscription changes. If your subscription already has a coupon, the current coupon appears in the order summary and you cannot apply another one until the existing coupon is removed or expires.

​
Canceling a paid subscription

Admins and Billing Admins can cancel a paid CodeRabbit subscription directly from Subscription and Billing.
1

Open subscription settings

Go to Subscription and Billing in your organization settings.
2

Open Danger Zone

Select the Danger Zone tab.
3

Start cancellation

Click Cancel subscription.
4

Confirm the cancellation

Select one or more cancellation reasons, add optional feedback, acknowledge the access and Free-tier downgrade notices, then confirm the cancellation.
After cancellation is scheduled, access continues until the end of the current billing cycle. The organization downgrades to the Free plan at renewal, review history and configuration are retained, and you can resubscribe later.
If the page is read-only, your account does not have permission to manage the subscription. Ask an Admin or Billing Admin to complete the cancellation, or see Roles and permissions.

​
What’s next

Billing and plans

View invoices, change your subscription plan, and adjust seat counts

Seat assignment

Understand how CodeRabbit assigns seats during trials, with auto-approval, and manual approval